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Water, Garbage, & Sewer Services
Like many smaller cities, East Palo Alto contracts with outside agencies on behalf of the community in order to provide the essential core services of water, garbage and recycling pick up, and sewer:

Water faucetMost of our community’s water connections (about 80%) are served by the City of East Palo Alto water system that is operated by American Water Payment Portal (650-322-2083). The remaining connections are served by either Palo Alto Park Mutual Water Company or the O’Connor Tract Co-op Water Company.  Click here to view a map of East Palo Alto water service areas.

American Water Enterprises supplies our water from the San Francisco Public Utilities Commission (SFPUC). See the chart for an overview of water rates. 

Garbage and Recycling
Garbage & Recycling
Garbage service and recycling in East Palo Alto is provided by Recology of San Mateo County through a franchise agreement with the City. All addresses in East Palo Alto have garbage and recycling pickup services. Click on the Recology link for lots of information about garbage/recycling services, how to use the service, and how you can help to keep our community clean and attractive. Check these other resources for more information about properly disposing of and recycling other items: 

Business Solid Waste Services

Businesses within East Palo Alto are required to have a solid waste contract for services with the City’s franchise service provider, presently Recology of San Mateo County. More information is provided by Recology at this link or by calling 650-595-3900. Recology offers all required solid waste services including Recycling, Organics, and Trash, all of which are required for local businesses.

Yard Trimmings and Compost Requirements: Per California State Law AB 341 and AB 1826: As part of California’s recycling and greenhouse gas (GHG) emission goals, businesses are required to collect yard trimmings, food scraps and food-soiled paper for composting, effective April 1, 2016. Multifamily buildings with five or more units will be required to collect yard trimmings, effective April 1, 2016.

Mandatory Commercial Recycling (MCR) program: Recycling Requirements: Beginning July 1, 2012, businesses that generate four (4) or more cubic yards of solid waste, or multi-family dwellings with more than five (5) units are required to have recycling services. More information can be found here

Street sweeping is an important part of keeping our City clean and attractive, and the National Pollution and Discharge Elimination System Act (NPDES) mandates that streets must be kept clean to help prevent runoff pollution from flowing into the bay. In general, the more commercial, heavily-trafficked areas get swept weekly, while on more lighter-trafficked residential streets, it takes place twice a month. Click here to view a map showing the street sweeping schedules for various parts of the City. 

Sanitary sewer service in East Palo Alto is governed and operated primarily by the East Palo Alto Sanitary District (EPASD), a special district which is separate from the City, with its own Board of Directors elected by the voters in East Palo Alto. Some areas are provided with sewer service by the West Bay Sanitary District, which is also a special district, and which includes several other jurisdictions.